Last Updated: October 10, 2026

At Roohab, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share information when you visit https://roohab.com/, purchase our products, or communicate with our customer support team.

By accessing or using our website, you acknowledge the privacy practices outlined below.

1. Information We Collect

We may collect personal information when you visit our website, place an order, create an account, subscribe to updates, or contact us.

This information may include:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Order details and purchase history

  • Account information

  • Payment transaction details

  • Customer service inquiries and communications

We may also automatically collect technical information, including IP addresses, browser types, device information, website activity, and cookies.

2. How We Use Your Information

We use the information collected for legitimate business purposes, including:

  • Processing and fulfilling customer orders.

  • Confirming purchases and providing order updates.

  • Coordinating shipping and delivery services.

  • Responding to customer questions and support requests.

  • Processing eligible returns, exchanges, and refunds.

  • Improving our website and shopping experience.

  • Preventing fraudulent transactions and unauthorized activity.

  • Sending promotional messages when permitted by law or with appropriate consent.

  • Complying with applicable legal and regulatory obligations.

We only use personal information for purposes connected with our business activities or otherwise permitted by applicable law.

3. Payments and Transaction Security

Our website may support different payment methods, as displayed during checkout.

Payment information may be processed by third-party payment service providers. These providers handle payment-related data according to their own privacy and security practices.

We take reasonable measures to protect customer information involved in transactions.

4. Cookies and Tracking Technologies

Roohab may use cookies and similar technologies to improve website functionality and user experience.

Cookies may be used to:

  • Remember products added to your shopping cart.

  • Maintain customer login sessions.

  • Save browsing preferences.

  • Analyze website traffic and performance.

  • Improve marketing and product recommendations.

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

5. Sharing Your Personal Information

Roohab does not sell your personal information to third parties.

We may share necessary customer information with trusted service providers for business operations, including:

  • Courier and shipping companies.

  • Payment processing services.

  • Website hosting and technical support providers.

  • Customer communication services.

  • Analytics and marketing service providers.

These service providers may process information only for relevant services and in accordance with their applicable privacy obligations.

We may also disclose information if required by law, legal proceedings, or legitimate security requirements.

6. Shipping and Order Information

To fulfill customer orders, we may share necessary delivery details with our courier partners.

These details may include your name, phone number, shipping address, order information, and other information required to complete delivery.

We use this information to facilitate deliveries, resolve shipment issues, and provide order-related assistance.

7. Marketing Communications

With your consent, or where otherwise permitted by law, we may send you information about:

  • New fragrance launches.

  • Signature collections.

  • Promotional offers and discounts.

  • Exclusive bundle deals.

  • Brand announcements and updates.

You can opt out of promotional communications by following the unsubscribe instructions provided or contacting us at info@roohab.com.

You may continue to receive important transactional messages relating to your orders.

8. Data Protection and Security

We use reasonable technical and administrative safeguards designed to protect personal information against unauthorized access, misuse, alteration, or disclosure.

Although we take reasonable security precautions, no online platform or electronic transmission can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain order records, resolve disputes, support customers, and meet applicable legal obligations.

When information is no longer required, we take appropriate steps to delete or securely dispose of it.

10. Your Privacy Rights

Subject to applicable law, you may request to:

  • Access the personal information we hold about you.

  • Correct inaccurate or outdated information.

  • Request deletion of eligible personal information.

  • Withdraw consent for optional marketing communications.

  • Ask questions about how your personal information is handled.

To submit a privacy-related request, contact us at info@roohab.com.

11. Third-Party Websites

Our website may contain links to third-party websites, payment services, or social media platforms.

Roohab is not responsible for the independent privacy practices, content, or security policies of these external websites.

We encourage customers to review the privacy policies of third-party platforms before sharing personal information.

12. Children’s Privacy

Our website is intended for individuals legally permitted to make online purchases.

We do not knowingly collect personal information from children without appropriate authorization.

13. Changes to This Privacy Policy

Roohab may update this Privacy Policy to reflect changes in our business practices, website operations, or applicable legal requirements.

Any updates will be published on this page with a revised effective date.

14. Contact Information

For privacy-related inquiries or requests, please contact:

Roohab

Email: info@roohab.com

Phone / WhatsApp: +923177649537

Website: https://roohab.com/